THREE KEYS TO AN (ALMOST) DRAMA-FREE 2023 FOR YOUR LAW FIRM

The session will focus on office drama from an organizational perspective and will cover the following three topics:

-The relationship between "micro" office drama (i.e. drama between a small number of people) and the "macro" firm culture;

-The common leadership responses to office drama which, in fact, only serve to allow the problem to persist; and

-Steps firm leaders can take to minimize the negative impact of office drama and create a culture where productive conflict can be harnessed for a positive impact on the team, the firm and, ultimately, the client. 

Susannah Margison is a conflict resolution expert, consultant and executive coach and the founder and CEO of Margisons, a conflict strategy and consulting firm based out of Toronto. Before entrepreneurship, Susannah was a trial lawyer and resolved hundreds of disputes on behalf of her clients. Susannah has been featured in the Globe and Mail, CTV News, Breakfast Television, CP24 and CBC Radio speaking about managing workplace conflict, dealing with difficult people, and preventing quiet quitting. Click here to access the Margisons Press Page.

FYI- The  meeting will be in person in Miami & Broward but the speaker will be virtual.

CLM® Application Credit for Functional Specialists: 1 hour the category of Human Resources

CLM® Recertification Credit: 1 hour in the subject area of Communication and Organizational Management (CM)