THE POWER OF FIVE: BRIDGING GENERATIONAL
DIFFERENCES IN THE WORKPLACE
Description:
One-third of workers reported that they had been offended by someone of a different generation at work. This statistic means that about 33 percent of those in your organization have been insulted, hurt or upset by a remark, a joke, an outfit or an attitude.
For the first time in history, five generations—Traditionalists, Baby Boomers, Generation X, Millennials and Generation Z—have presented new challenges for managers and their employees in the workplace. A definite lack of awareness exists, with each generation feeling they know best, better than those who came earlier, and certainly much better than those who follow. This leads to management challenges and productivity issues. This program is an excellent tool to bridge generational gaps and build awareness of what makes each generation unique, and how each adds its own perspective and value to the workplace—leading to happier employees, enhanced productivity, stronger teams, and healthier organizations.
Learning Outcomes:
Build greater awareness and understanding of the core values, behaviors, attitudes, work preferences and communication styles of each of the five generations. Recognize how each generation is motivated differently and how to best engage the strengths of each one.
Enhance communication and decision-making skills by working through common difficult scenarios experienced in the workplace today.
Realize how negative judgments and differences can impact productivity and learn key strategies to collaborate more successfully, enhancing engagement and effectiveness across the organization.
Tracy Stock is a former director of learning and development and a best-selling author with 25 years of speaking experience. Her clients include, the US Army, Motorola, Berkshire-Hathaway, US Bank, the Society for Human Resource Management and Subway.
CLM® Application Credit: 1 hour in the category of Communication Skills
CLM® Recertification Credit: 1 hour in the subject area of Communication and Organization Management
